Executive Director, Customer Insights and Market Analytics

Join a Legacy of Innovation 125 Years and Counting!

Daiichi Sankyo Group is dedicated to the creation and supply of innovative pharmaceutical therapies to improve standards of care and address diversified, unmet medical needs of people globally by leveraging our world-class science and technology. With more than 125 years of scientific expertise and a presence in more than 20 countries, Daiichi Sankyo and its 18,000 employees around the world draw upon a rich legacy of innovation and a robust pipeline of promising new medicines to help people. In addition to a strong portfolio of medicines for cardiovascular diseases, under the Group’s 2025 Vision to become a “Global Pharma Innovator with Competitive Advantage in Oncology,” Daiichi Sankyo is primarily focused on providing novel therapies in oncology, as well as other research areas centered around rare diseases and immune disorders. 

Summary

Align and set strategic goals for Customer Insights & Market Analytics to ensure Daiichi Sankyo's future sales success across all partnered and in-line portfolio products. Directly shape how DSI will work and partner with sales leadership and global teams across, but not limited to, DSI, American Regent, Vifor, AZ, and Merck, develop key metrics to measure success for how teams work together to produce results for US OBD and improve upon our commercial position within the US. In addition, the individual will develop and oversee both the targeting, research and insights plans that compliantly motivate the field sales force, support brand objectives and help the company achieve its core business needs. This role identifies all go-to-market applications for all commercial customer facing entities. Determines if in-house or customer facing resources should be deployed, including level and investment. The Executive Director works with BD to evaluate and decide if commercialization assessments progress. This role is solely accountable for deal analyses and implementation of commercial partnerships. This role leads and certifies the call planning and targeting process to support the DSI portfolio and evaluates potential assets. The Executive Director, US Customer Insights & Market Analytics position will oversee both primary market research and secondary data analytics teams. Manage all day-to-day operations and represent the needs and interests of DSI with our partners to help ensure success for product sales. The Executive Director, US Customer Insights & Market Analytics will provide support to the VP, US Business Operations specific to sales force deployment. The position will also require the incumbent to be aware of environmental trends and act appropriately on behalf of DSI to drive ethical promotion of our products.

Responsibilities

- Execute on all brand and sales plans to achieve sales objectives for US OBD approved products and key milestones for pre-launch products. Ensure teams align field-facing resources to serve the needs of target customers in an ethical and compliant manner.
- Leads and transforms the annual business planning cycles, to include: developing processes and controls for budgets, plans, and headcount efficiency. Provide ongoing strategic and tactical advice and counsel to Business Operations, Sales, Marketing, Market Access, and Medical Affairs. Oversee the development and execution of compliant call plans to ensure consistency with budget appropriations and support achievement of company goals. Assesses the implications to the 3-year plan and other internal planning cycles.
- Oversee budget, manage team, and own operations for Market Analytics and Customer Insights. Adhere to and maximize budget for optimal business impact. Supervises, coaches, and leads development of direct and indirect reports to ensure high quality results. Responsible for the overall performance and development of all employees within scope, focusing on coaching, motivating and inspiring associates to accelerate performance. Partners with VP, US Business Operations and Human Resources Business Partner to hire, develop, train, and retain a highly productive and motivated team. Work directly with third party vendors to evaluate performance and ensure contracted service obligations are met. Ensure third party vendors operate with efficiencies and strategic excellence.
- Solely responsible for the commercial evaluation of inline portfolio assessments. Determines and evaluates commercial feasibility including product assessments, market viability, commercial investment, go-or-no-go deals. Responsible for informing Head of US OBD and key cross-functional leaders. Accountable for meeting and exceeding all contract parameters defined, including the financial implementation. Informs DSI Corporate Finance and DSI BD and partners closely.
- Leads the evaluation of all go-to-market assessments and resource deployment determinations to align deliverables and provide recommendations on 3-year planning horizon, informing decisions with enterprise-wide impact.

Qualifications: Successful candidates will be able to meet the qualifications below with or without a reasonable accommodation.

Education Qualifications (from an accredited college or university)
- Bachelor's Degree required
- MBA or Advanced degree/certificate preferred

Experience Qualifications
- 10 or More Years overall related experience required
- 10 or More Years of progressive sales, marketing and or commercial experience preferred
- 4 or More Years leadership experience required
- Pharmaceutical Sales and/or Sales management experience preferred
- Experience in Market Research/Customer Insights and Data Analytics required
- Advanced analytical methods, a thorough understanding of anonymized patient-level claims data and AI/ML techniques required
- Proven track record in developing strategic initiatives with cross-functional disciplines required

Travel

Ability to travel up to 30%

Daiichi Sankyo, Inc. is an equal opportunity/affirmative action employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.